ek111's Privacy Policy

Introduction and Purpose of This Policy

ek111 (referred to as "we", "our", or "the platform") is a trusted online entertainment and betting platform for Bangladesh. We place the highest priority on the privacy of our users.

This Privacy Policy ("Policy") provides clear information about our practices and processes regarding your personal data, and about your rights. By using the ek111 website (https://ek111.cam) and any related services, you agree to the terms described in this Privacy Policy.

This Policy has been drawn up in accordance with applicable data protection regulations in Bangladesh and applies to all registered and unregistered users of our platform.

1 What Information We Collect

1.1 Information You Provide Directly

When you register on ek111 or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Address and nationality
• National ID or passport number (for identity verification)
• Payment details such as bKash, Nagad, Rocket, or Upay account information
• Transaction history and amounts

1.2 Information Collected Automatically

When you use our platform, certain information may be collected automatically, such as:

• IP address and device identifier
• Browser type and version
• Time, duration, and sequence of page visits
• Cookie and session data
• Access logs and click tracking data

1.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and legal compliance, we may receive limited information from legitimate third-party sources.

2 Purpose of Using Your Information

ek111 uses your personal information for the following lawful purposes:

• Account Management: For registration, login, account verification, and profile updates.
• Service Delivery: To process betting, gaming, deposit, and withdrawal transactions.
• Identity Verification (KYC): As part of legal compliance to prevent fraud and money laundering.
• Customer Support: To resolve your issues via live chat and email.
• Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
• Service Improvement: To analyze user experience and further improve the platform.
• Marketing Communications: To inform you of bonuses, offers, and updates with your consent.
• Legal Obligations: To comply with applicable laws and regulations.

We will never use your information for any unnecessary or undisclosed purpose.

3 Data Storage and Security

3.1 Security Measures

ek111 adopts industry-standard technical and organizational measures to protect your personal information. These include SSL (Secure Socket Layer) encryption, which keeps all data transmitted between you and our servers secure.

Key components of our security framework:

• 256-bit SSL/TLS encryption technology
• Encrypted database storage
• Regular security audits and vulnerability testing
• Access controls — only authorized staff can view personal information
• Automated monitoring for suspicious activity

3.2 Retention Period

Your personal information will be retained for as long as your account is active or as necessary to provide services. We may be required to retain certain information for a specific period to meet legal obligations or to resolve disputes.

After an account is closed or a data deletion request is made, we will securely delete or anonymize your personal information once the applicable legal retention period has expired.

4 Data Sharing and Disclosure

ek111 does not sell your personal information to third parties. However, information may be shared in the following limited and specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with selected partners for payment processing (such as bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners may only use the information for the specified service and are bound by the terms of our privacy policy.

4.2 Legal Requirements

We may be required to disclose information to comply with a court order, a valid government request, or applicable law. In such cases, we will always provide only the minimum information necessary.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will provide you with advance notice and inform you of the new policy.

We will never share your personal information with third parties without your consent, except for the reasons stated above.

5 Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser. ek111 uses cookies to keep the platform running smoothly and to improve your experience.

5.2 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and for the basic functionality of the platform.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze how the platform is used and improve the service.
• Security Cookies: To prevent fraud and unauthorized access.

5.3 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Your Rights

As a user of ek111, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that any inaccurate information about you be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted.
• Right to Restrict Processing: You can ask us to limit the processing of your information in the event of a dispute or objection.
• Right to Portability: You can request a copy of your information in a portable format.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to Withdraw Consent: You can withdraw any consent you have given at any time.

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

7 Protection of Minor Users

ek111's services are for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process must be completed at the time of registration. If we learn that a minor is using our platform, we will immediately close that account and delete all associated information.

If, as a parent or guardian, you suspect that a minor has created an account on our platform, please notify our support team immediately.

8 Third-Party Links and External Services

If our platform contains links to third-party websites, those sites may have their own privacy policies. ek111 is not responsible for the data collection or usage practices of those sites.

When you use a third-party service from our platform (such as a payment gateway), that service's own privacy policy will apply. We recommend that you read the privacy policy of any third-party service before using it.

9 International Data Transfers

ek111 primarily serves the Bangladesh market. Your information is primarily stored and processed in Bangladesh or where our server infrastructure is located.

If any information is transferred internationally for technical or operational reasons, we ensure that adequate safeguards are in place and that the standard of protection for your information is maintained.

10 Policy Changes

ek111 may update or revise this Privacy Policy from time to time. For any significant changes, we will notify you via a notice on the platform or by sending a message to your registered email.

The "Last Updated" date will change with each revision. We recommend that you review this page regularly so that you remain informed about the latest policy.

If you continue to use the platform after a revised policy is published, this will be taken as your acceptance of the new policy.

11 Contact Us

If you have any questions, comments, or requests about this Privacy Policy, please contact our support team:

We will process any privacy-related request you make within a reasonable timeframe and provide you with an appropriate response.